The Sales Service Representative is responsible for supporting our sales and marketing efforts at large national retail locations.
Facilitate the sale and flow of GAF products through big box home improvement retail accounts
Educate and promote growth of roofing category (emphasis on commercial products).
Ability to train individuals or small groups with emphasis on general product knowledge, application techniques and best practices.
Develop and maintain close working relationships with the Retail Sales Service Manager, GAF Territory Sales Managers, big box home improvement retail management/pro desk/merchandising teams and store associates
Implement GAF product and set integrity in stores, provide feedback on market conditions, insure proper inventory levels, maintenance of retail product categories and provide training to retail associates
Perform other duties as assigned
LEVEL BASED COMPETENCIES: (applicable to Professional level only)
Level Based Competencies are to be designated based on job level and content.
Building Strategic Working Relationships
Technical/Professional Knowledge & Skills
Technical knowledge/skills (entry, intermediate, advanced)
Intermediate proficiency using Microsoft Office Suite
Intermediate understanding of commercial roofing and/or coatings products
Strong knowledge of industries, process and systems
General knowledge/skills (entry, intermediate, advanced)
Intermediate to advanced communication skills with strong customer focus
Intermediate to advanced analytical skills
Strong organizational and presentation skills
Ability to multi task
Ability to build working relationships
Intermediate time management skills
Advanced level negotiation skills
Presentation skills in a small group setting
1 to 2 years' experience in a sales, branch manager or customer service focused role (building materials industry a plus)
Combination of retail sales & customer service along with an interest in becoming a Territory Sales Manager desired
Highly motivated and have a strong desire for advancement in a roofing sales capacity
No of direct reports: n/a
No of indirect reports: n/a
Budget Responsibility: n/a
Travel Requirements: 20%